Shopping
What Shipping Methods Are Available?
Depending on the order placed, we can ship your product with delivery hours ranging from 2 hours – 48 hours after order. Please contact us if you have questions about your order.
Do You Ship Internationally?
No, we do not perform international shipping. We are restricted to Kenya only.
How Long Will It Take To Get My Package?
Depending on your location, you can receive your order after 2 hours – 48 hours after order. This does not apply to any orders performed after closing ours or weekends and holidays.
Payment
What Payment Methods Are Accepted?
We accept MPESA, Cash on Delivery, and Bank Transfer.
Is Buying On-Line Safe?
Our Site is guarded with premium security to ensure your data is safe. If you feel uncomfortable ordering online, you can contact us and we talk before placing an order.
You can also use Cash on Delivery to pay after confirming your product.
Orders & Returns
How do I place an Order?
Add to Cart -> Checkout -> Pay -> Done.
How Can I Cancel Or Change My Order?
Login into your account, select target order and click cancel. This only applies to order that have not been confirmed.
Do I need an account to place an order?
No, You can place an order without creating an account. We do recommend it so it ieasier to track your order and reference information.
How Do I Track My Order?
Get your order number, head over to the Track My Order page and input the order information. You should the order status listed on the page.
Can’t find order information, contact us.
How Can I Return a Product?
The return policy is outlined in the refund policy page. Please refer to that for more information.
